Keeping It Simple

At university, I had a very intelligent and highly experienced Physics lecturer who taught Statics and Dynamics. Ray’s CV boasted senior positions at Airbus, designing the A380, and later at McLaren F1 where he headed up a team of aerodynamicists.

The one thing that he taught, which stuck with me beyond Uniform Distributed Loads and equations lasting pages in length, was about his time at McLaren. Ray explained that their office had a big sign on the wall which read “K.I.S.S” – and they lived by it.

Anyone who knows a little about the engineering in F1 will tell you that the technology and science behind the cars is mind-blowing. Thousands of hours of development go into every little part and tiny detail.

Ray’s team lived in the realms of extremely complicated design, huge data sets and constant evolution, striving to gain a hundredth of a second in performance. But the most important thing they understood was “Keep It Simple, Stupid”, with a simplistic approach and by forming lean teams which performed efficiently.

K.I.S.S is not a new concept – aircraft engineer Kelly Johnson of Lockheed Martin’s Advanced Development Programs is credited with its origin back in the 1960s – but it is incredibly important in any complicated environment, including prime residential construction.

Some years ago, we worked on a new build home which involved every consultant and surveyor you can think of. The monthly site meetings looked like a FTSE 100’s boardroom AGM. It was chaos, and caused chaos. Far too many drawings, too many emails, too many opinions, too much of everything – which made it hard to get answers and clarity. Plus, I dread to think what the fees looked like for the client.

Sure, the house was incredible, but not necessarily better than some of the properties we have built with a fraction of the people involved. As good as the end product was, I wouldn’t call it a particularly “successful” project, simply based on the struggles that the team went through to deliver it and the bloated budget which came with it.

As a client, it is incredibly important to assemble a team of professionals that has the experience to deliver your vision and I’m in no way saying you should build a basic house, but if I could offer one piece of advice: it would be to avoid getting sucked into building an overly complicated house or feeling the need to employ a consultant for every element of your build – unless that is what you really want. The luxury market has a knack of upselling at every turn, and it is easy to fall for the “more means better” pitch.

We are very happy to work with large project teams (it’s become normal to some extent) as construction has become ever more complicated, but if an F1 design team keeps it as simple as possible, it won’t do much harm to think along those lines when you’re planning your dream home.

Jeremy

Our post-construction phase framework.

  • Deep Cleaning – We employ professional cleaners who understand the importance of the products they are using and the methods they adopt.
  • Completion inspections – We go over every inch of the project to ensure that the work meets our incredibly high expectations.
  • Submission of Certification – We submit all certification to the building inspector/s to achieve project completion.
  • Handover – We carry out a full walk-through with our clients so that they can be shown the operations of all new equipment.
  • Operations & Maintenance Manual – We assemble and present a full O&M folder with guides for any new systems and care instructions.
  • Documentation Pack – Alongside the O&M manual, we assemble a documentation pack for any work completed which includes as-built drawings, service mark-ups, specification packs and relevant certifications.
  • Contacts Directory – Beyond being the main point of contact, we also form a comprehensive list of contacts which have worked on the project.
  • 12 Month Rectification Visit – As standard on any project, we always return after 12 months to carry out any snagging.
  • Ongoing support – We are there for our existing clients, long after completion. From handyman tasks to full maintenance plans, we offer a level of service which is not offered to the wider public.

Our construction phase framework.

  • Internal Inspections – There are a host of inspections to be completed and recorded on a daily and weekly basis. From welfare facilities, tidiness and security to major safety considerations such as scaffolding – our site agents use a centralised mobile application, where we have created bespoke templates to follow and track all of the inspections.
  • External Inspection – We organise and fulfil compliance inspections from building and warranty inspectors and our third-party health and safety inspector.
  • Meetings – We hold official weekly site meetings for the project team and all parties which are affected the current or imminent programme. We also hold official progress meetings, normally on a monthly frequency, with the clients and wider project team.
  • Reviews – We constantly review and tweak all of the various pre-construction project plans and main programme, issuing any changes to the project team and client.
  • Quality Control – Anyone working on our sites knows the exceptional standards we expect, but we still remain vigilant and ensure that the standards are met in every detail.
  • Information Collation – we collate and present all building control inspections, product warranties, operating and maintenance records and start to form the post-completion documentation.

Our pre-construction framework.

  • Define the Project Scope – We sit down and evaluate the drawings, technical specifications and information schedules before setting out clear project objectives, deliverables, a breakdown of key components and a list of possible conflicts.
  • Set a Project Programme – using the agreed scope, we layout a project programme. We do this using GANTT chart software which is a tool to visualise and rationalize time scales.
  • Form a Cost Management plan – we use the costing documents and project programme to estimate financial forecasts.
  • Form a Risk Management plan – we seek to find, highlight and plan for any items which may create risk to the programme or budget.
  • Form a Health and Safety plan – this is an extension of our Construction Phase Plans and highlights our use of developed Risk and Method Statements.
  • Create a communication plan – how we inform any external parties like neighbours of work that may affect them, we look at setting on/off site meeting frequencies, expectations for the transfer of information in RFI’s (requests for information), completion of various Registers and form a centralised shared information hub.
  • Form a Procurement Plan – We assess the lead times of all proposed materials and trades and map these against the project programme to highlight any risks to the programme. 
  • Highlight Quality Concerns – we review the selected materials and specifications to assess any areas which will need careful quality control to meet our high expectations.

Our compliance commitments:

  • Qualified and competent personnel for every role, including Site Manager.
  • Safety Training Scheme (SMSTS) qualified site agents.
  • Dedicated Construction Phase Plans.
  • Fully developed Risk Assessments and Method Statements (RAMS).
  • Thorough Fire Control and Emergency Plans.
  • Detailed site inductions for all personnel and visitors.
  • Correct and clear site signage and first aid stations.
  • Regular inspections and maintenance of all plant and equipment by qualified third party inspectors (LOLER).
  • Daily inspections of plant and equipment.
  • Regular site inspection audits by a third party health & safety consultant.