Privacy Policy

Last updated: 23/11/2025

1. Introduction

Welcome to Taylor Kings – We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make an enquiry, or engage with our services.

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.

2. Who We Are

Taylor Kings is a premium residential construction company based in the United Kingdom. Our work includes bespoke property builds, renovations, and project management for high-end homes.

If you have any questions about this Privacy Policy or your data, please contact us.

3. Information We Collect

We may collect and process the following types of information:

(a) Information you provide directly:

  • Your name, email address, phone number, and any details you include in our contact or enquiry forms.

  • Information shared when you request a quotation, consultation, or subscribe to updates.

(b) Information collected automatically:

  • Your IP address, browser type, and device information.

  • How you use our website (pages visited, time spent, and referral links).
    This data is collected through cookies and analytics tools (e.g. Google Analytics, Rank Math SEO).

(c) Project or client data:

  • Details related to your project, property address, design preferences, and related communication — only as necessary to provide our services.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries or provide requested services.

  • Prepare and manage quotes, designs, or construction projects.

  • Improve our website’s performance and user experience.

  • Send updates, newsletters, or marketing information (only if you have consented).

  • Comply with legal obligations or resolve disputes.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience.
Cookies help us analyse site traffic and improve our design and content.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

For full details, please see our [Cookie Policy] (if available — or we can create one for you).

6. Legal Basis for Processing Data

We process your data based on:

  • Consent – where you have given permission (e.g. for marketing).

  • Contract – to deliver the services you have requested.

  • Legitimate interests – such as improving our website and responding to enquiries.

  • Legal obligations – where we are required to maintain records or comply with regulations.

7. Data Sharing

We only share your personal information with:

  • Trusted partners or suppliers assisting with project delivery.

  • IT or website hosting providers (e.g. Krystal Hosting, WordPress).

  • Legal or professional advisers, when necessary.

We never sell your personal data to third parties.

8. Data Storage and Security

Your data is stored securely within the UK or European Economic Area (EEA).
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Data Retention

We keep your information only for as long as necessary:

  • Enquiry data: up to 12 months.

  • Client/project data: up to 7 years (for legal and accounting purposes).
    After that, information is securely deleted or anonymised.

10. Your Data Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your personal data.

  • Withdraw consent for marketing at any time.

  • Request data portability.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us.

11. Links to Other Websites

Our website may include links to third-party sites (e.g. Instagram, suppliers, or partners).
We are not responsible for the privacy practices of those sites.
Please review their policies when visiting them.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal data, please get in touch with us via email (info@taylorkings.co.uk) phone (01892 647 354) or alternatively, through our Contact Page

Our post-construction phase framework.

  • Deep Cleaning – We employ professional cleaners who understand the importance of the products they are using and the methods they adopt.
  • Completion inspections – We go over every inch of the project to ensure that the work meets our incredibly high expectations.
  • Submission of Certification – We submit all certification to the building inspector/s to achieve project completion.
  • Handover – We carry out a full walk-through with our clients so that they can be shown the operations of all new equipment.
  • Operations & Maintenance Manual – We assemble and present a full O&M folder with guides for any new systems and care instructions.
  • Documentation Pack – Alongside the O&M manual, we assemble a documentation pack for any work completed which includes as-built drawings, service mark-ups, specification packs and relevant certifications.
  • Contacts Directory – Beyond being the main point of contact, we also form a comprehensive list of contacts which have worked on the project.
  • 12 Month Rectification Visit – As standard on any project, we always return after 12 months to carry out any snagging.
  • Ongoing support – We are there for our existing clients, long after completion. From handyman tasks to full maintenance plans, we offer a level of service which is not offered to the wider public.

Our construction phase framework.

  • Internal Inspections – There are a host of inspections to be completed and recorded on a daily and weekly basis. From welfare facilities, tidiness and security to major safety considerations such as scaffolding – our site agents use a centralised mobile application, where we have created bespoke templates to follow and track all of the inspections.
  • External Inspection – We organise and fulfil compliance inspections from building and warranty inspectors and our third-party health and safety inspector.
  • Meetings – We hold official weekly site meetings for the project team and all parties which are affected the current or imminent programme. We also hold official progress meetings, normally on a monthly frequency, with the clients and wider project team.
  • Reviews – We constantly review and tweak all of the various pre-construction project plans and main programme, issuing any changes to the project team and client.
  • Quality Control – Anyone working on our sites knows the exceptional standards we expect, but we still remain vigilant and ensure that the standards are met in every detail.
  • Information Collation – we collate and present all building control inspections, product warranties, operating and maintenance records and start to form the post-completion documentation.

Our pre-construction framework.

  • Define the Project Scope – We sit down and evaluate the drawings, technical specifications and information schedules before setting out clear project objectives, deliverables, a breakdown of key components and a list of possible conflicts.
  • Set a Project Programme – using the agreed scope, we layout a project programme. We do this using GANTT chart software which is a tool to visualise and rationalize time scales.
  • Form a Cost Management plan – we use the costing documents and project programme to estimate financial forecasts.
  • Form a Risk Management plan – we seek to find, highlight and plan for any items which may create risk to the programme or budget.
  • Form a Health and Safety plan – this is an extension of our Construction Phase Plans and highlights our use of developed Risk and Method Statements.
  • Create a communication plan – how we inform any external parties like neighbours of work that may affect them, we look at setting on/off site meeting frequencies, expectations for the transfer of information in RFI’s (requests for information), completion of various Registers and form a centralised shared information hub.
  • Form a Procurement Plan – We assess the lead times of all proposed materials and trades and map these against the project programme to highlight any risks to the programme. 
  • Highlight Quality Concerns – we review the selected materials and specifications to assess any areas which will need careful quality control to meet our high expectations.

Our compliance commitments:

  • Qualified and competent personnel for every role, including Site Manager.
  • Safety Training Scheme (SMSTS) qualified site agents.
  • Dedicated Construction Phase Plans.
  • Fully developed Risk Assessments and Method Statements (RAMS).
  • Thorough Fire Control and Emergency Plans.
  • Detailed site inductions for all personnel and visitors.
  • Correct and clear site signage and first aid stations.
  • Regular inspections and maintenance of all plant and equipment by qualified third party inspectors (LOLER).
  • Daily inspections of plant and equipment.
  • Regular site inspection audits by a third party health & safety consultant.