TESTIMONIALS

TESTIMONIALS

At Taylor Kings, we believe in the importance of building lasting relationships. We’re incredibly proud of the connections we share, and below is a small selection of testimonials. We’re pleased to say that all of our existing clients are happy to offer personal references, and we are always willing to share our previous projects with prospective clients.

“We couldn’t be happier with our new home. We remain in contact with Jez and the team, and they are our first port of call for any maintenance aspects – always trustworthy and helpful.”

Nigel & Annette – Sevenoaks, Kent

“Jez and the team at Taylor Kings were the principal contractors on the build of our new home, and the experience was exceptional from start to finish. Their professionalism, attention to detail and commitment to quality were excellent at every stage of the build. Jez and his team are personable, have good communication skills, always polite, respectful and very transparent. The site was kept organised, tidy and safe and at no time did we have any cause for concern. Throughout the entire construction Jez excelled at his build project management skills and was always keen to ensure that every aspect of our home met our expectations. He offered helpful guidance and thoughtful suggestions, and together with his background knowledge of so many aspects of a house build, he ensured that the end result always matched our vision.  

We couldn’t be happier with our new home. We remain in contact with Jez and the team, and they are our first port of call for any maintenance aspects – always trustworthy and helpful. 

If you are looking for a contractor who truly cares about their client and has a clear commitment to delivering exceptional quality work using the highest standard of craftsmanship, then we would highly recommend you engage Taylor Kings.”

“Taylor Kings took over a project for me when my builders were let down and had to withdraw. Although not a large project by their standards, they were presented with plans and designs that had listing/conservation approval, but that were technically inadequate and in part incapable of being fulfilled.

 
Taylor Kings were able to navigate through these complexities, the relevant documentation and official requirements imposed on them with ease and good humour. They were more than capable to operate without an architect and in conjunction with their subcontractors came up with solutions to all the problems encountered.
 
This was in part down to Jez King’s meticulous and conscientious approach but also the expertise of the subcontractors they use. To a man, these were (and still are) all very highly experienced seasoned professionals. As a result, it was a pleasure to have them on site. 
 
I also found that their estimates/quotes/budgets were well thought through and carefully prepared, as a result of which I did not have to suffer any  ‘surprises’, ‘revisions’ or ‘overruns’. Everything came in as anticipated. 
 
They have subsequently returned for other building works (carpentry, electrical, slate, lead etc) which have also been successfully completed to a very high standard and I am more than happy to recommend them.”

“I found that their estimates/quotes/budgets were well thought through and carefully prepared”

Martin P – Tunbridge Wells, Kent

“Working with Taylor Kings was seamless and efficient. Their process was clear, well-organised, and consistently communicated. They paid close attention to detail, delivered ahead of time and on budget.”

Emma P – Kingswood, Surrey

“Working with Taylor Kings was seamless and efficient. Their process was clear, well-organised, and consistently communicated. They paid close attention to detail, delivered ahead of time and on budget. 

Everyone on site was polite, approachable, highly knowledgeable, trustworthy and professional. They were always available to answer any questions and give advice. The work was carried out to a very high standard, with a smooth and well-organised process from start to finish. A reliable team we would gladly recommend.”

“We were very happy with the quality of workmanship and attention to detail provided by the entire TK team throughout our project, which was delivered to the agreed budget and timetable. Jez worked closely with our architect to resolve any issues that arose and was always available to answer any question we had. We are absolutely delighted with the completed work and would definitely recommend Taylor Kings”

“Jez worked closely with our architect to resolve any issues that arose and was always available to answer any question we had”

David – Tunbridge Wells, Kent

“We’re extremely pleased with the result and the ongoing support, and we would happily recommend Jez and Taylor King to anyone seeking a reliable and skilled team for their project.”

Neil & Trudy – Tunbridge Wells, Kent

“Working with Taylor King and the wider team on our home office and guest annex has been an excellent experience. Their organisation and communication kept the project running smoothly, and their knowledge and practical advice gave us real confidence throughout.

The team led by Jez who maintained a professional demeanour throughout even though we tested his patience at times were approachable, hardworking, and clearly committed to delivering high-quality work. The finished space reflects that care and craftsmanship. The project was completed pretty much on budget despite a few changes along the way and we always felt we could trust them to handle everything professionally as they were very transparent on pricing.

We’re extremely pleased with the result and the ongoing support, and we would happily recommend Jez and Taylor King to anyone seeking a reliable and skilled team for their project.”

“Taylor Kings, run by the talented Jez and Joe, recently completed the renovation of our master bedroom suite including a first floor extension, dressing room and en-suite, and we could not be happier with the results. From start to finish, their professionalism, creativity and attention to detail were outstanding. They took the time to understand exactly what we wanted, offering thoughtful suggestions that elevated the project. 

The workmanship throughout the project was exceptional and the transformation has completely exceeded our expectations. Communication with the team was seamless. They were punctual, tidy, respectful of our home and incredibly easy to work with. Any questions we had were answered promptly, they managed the entire process with reassuring confidence and delivered the project under their forecasted budget. We are absolutely delighted with the finished space and would recommend Taylor Kings without hesitation to anyone looking for reliable, skilled and genuinely passionate builder.“

“Any questions we had were answered promptly, they managed the entire process with reassuring confidence and delivered the project under their forecasted budget.“

Matt & Kate – Sevenoaks, Kent

“They provide a professional, honest service. The quality of their work clearly results from attention to detail and a sound knowledge of construction.”

Chris M (Project Manager) – Kent

“As a Project Manager working in the Sevenoaks/Tunbridge Wells area, I consider myself to be privileged to have helped create a series of high specification, bespoke properties over a period in excess of thirty years. Several for the same Clients and Architects. 

Joe and Jez (Taylor Kings) have worked with me on a variety of projects since 2017, although I have known Joe much longer as an apprentice. 

They provide a professional, honest service. The quality of their work clearly results from attention to detail and a sound knowledge of construction. Further, they are very resourceful, dependable, and highly capable of thinking through the inevitable problems that the construction process throws at us all. 

I have no hesitation in recommending Taylor Kings for any construction project.“

“The best recommendation that we can give Taylor Kings is that we would use them again. They were responsible for significant parts of the building of our new home and we felt that they were committed to delivering the house that we wanted. The whole team was professional, polite and clearly took pride in their work. We trusted them to do a great job, and they did.

Project management was excellent, despite the unique challenges presented by working during Covid-19, and we appreciated their open communication and co-ordination with others including architects, surveyors, and interior designers. They were respectful of the local neighbourhood and minimised inconvenience as much as possible. The site itself was kept very tidy. Jez as Site Manager throughout was extremely professional, patient and friendly.

Since completion, Taylor Kings have continued to show dedication to ensuring that snagging issues that arise get fixed promptly and properly, even where these are the prime responsibility of others.

We could not recommend them more highly.“

“The whole team was professional, polite and clearly took pride in their work. We trusted them to do a great job, and they did.”

Phil & Rochelle W – Sevenoaks

Our post-construction phase framework.

  • Deep Cleaning – We employ professional cleaners who understand the importance of the products they are using and the methods they adopt.
  • Completion inspections – We go over every inch of the project to ensure that the work meets our incredibly high expectations.
  • Submission of Certification – We submit all certification to the building inspector/s to achieve project completion.
  • Handover – We carry out a full walk-through with our clients so that they can be shown the operations of all new equipment.
  • Operations & Maintenance Manual – We assemble and present a full O&M folder with guides for any new systems and care instructions.
  • Documentation Pack – Alongside the O&M manual, we assemble a documentation pack for any work completed which includes as-built drawings, service mark-ups, specification packs and relevant certifications.
  • Contacts Directory – Beyond being the main point of contact, we also form a comprehensive list of contacts which have worked on the project.
  • 12 Month Rectification Visit – As standard on any project, we always return after 12 months to carry out any snagging.
  • Ongoing support – We are there for our existing clients, long after completion. From handyman tasks to full maintenance plans, we offer a level of service which is not offered to the wider public.

Our construction phase framework.

  • Internal Inspections – There are a host of inspections to be completed and recorded on a daily and weekly basis. From welfare facilities, tidiness and security to major safety considerations such as scaffolding – our site agents use a centralised mobile application, where we have created bespoke templates to follow and track all of the inspections.
  • External Inspection – We organise and fulfil compliance inspections from building and warranty inspectors and our third-party health and safety inspector.
  • Meetings – We hold official weekly site meetings for the project team and all parties which are affected the current or imminent programme. We also hold official progress meetings, normally on a monthly frequency, with the clients and wider project team.
  • Reviews – We constantly review and tweak all of the various pre-construction project plans and main programme, issuing any changes to the project team and client.
  • Quality Control – Anyone working on our sites knows the exceptional standards we expect, but we still remain vigilant and ensure that the standards are met in every detail.
  • Information Collation – we collate and present all building control inspections, product warranties, operating and maintenance records and start to form the post-completion documentation.

Our pre-construction framework.

  • Define the Project Scope – We sit down and evaluate the drawings, technical specifications and information schedules before setting out clear project objectives, deliverables, a breakdown of key components and a list of possible conflicts.
  • Set a Project Programme – using the agreed scope, we layout a project programme. We do this using GANTT chart software which is a tool to visualise and rationalize time scales.
  • Form a Cost Management plan – we use the costing documents and project programme to estimate financial forecasts.
  • Form a Risk Management plan – we seek to find, highlight and plan for any items which may create risk to the programme or budget.
  • Form a Health and Safety plan – this is an extension of our Construction Phase Plans and highlights our use of developed Risk and Method Statements.
  • Create a communication plan – how we inform any external parties like neighbours of work that may affect them, we look at setting on/off site meeting frequencies, expectations for the transfer of information in RFI’s (requests for information), completion of various Registers and form a centralised shared information hub.
  • Form a Procurement Plan – We assess the lead times of all proposed materials and trades and map these against the project programme to highlight any risks to the programme. 
  • Highlight Quality Concerns – we review the selected materials and specifications to assess any areas which will need careful quality control to meet our high expectations.

Our compliance commitments:

  • Qualified and competent personnel for every role, including Site Manager.
  • Safety Training Scheme (SMSTS) qualified site agents.
  • Dedicated Construction Phase Plans.
  • Fully developed Risk Assessments and Method Statements (RAMS).
  • Thorough Fire Control and Emergency Plans.
  • Detailed site inductions for all personnel and visitors.
  • Correct and clear site signage and first aid stations.
  • Regular inspections and maintenance of all plant and equipment by qualified third party inspectors (LOLER).
  • Daily inspections of plant and equipment.
  • Regular site inspection audits by a third party health & safety consultant.